forums.slaphappylarry.com

[laurrenscott]

Master the art of professional interaction by exploring the LEAPS model of communication. This comprehensive guide breaks down each stage—Listen, Empathize, Ask, Paraphrase, and Summarize—to help you navigate difficult conversations with ease. Whether you are in law enforcement, customer service, or corporate management, implementing these five core steps will significantly reduce tension and improve your overall communication effectiveness in high-stress environments.