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[williamsteave123]

If you’ve been facing issues with your Roadrunner email account, don’t worry—you’re not alone! Many users experience problems such as being unable to send or receive emails. The good news is that most Roadrunner email issues can be resolved easily with the right troubleshooting steps. Below, we’ve listed the possible reasons behind these issues and their solutions so you can get your email working again.

If at any point you need help, you can call Roadrunner customer support at 1-888-400-6145 or 1-888-369-2408 (Toll-Free) for live assistance.

Possible Reasons Behind Roadrunner Email Login Issues

Roadrunner Email Server Down
Forwarding Settings or Filters Causing Issues
Accidentally Blocked Email Addresses
Insufficient Mailbox Storage
Browser or App Errors
Interference from Antivirus or Firewall
Incorrect Email Server Settings
Step-by-Step Solutions to Roadrunner Email Problems

Solution 1: Check the Roadrunner Email Server

Before troubleshooting further, check if the Roadrunner email server is down. If the server is down for everyone, you’ll need to wait until it’s restored. If the problem is only on your end, contact your network administrator.

To check the server status, visit sites like:

Solution 2: Check Forwarding and Filter Settings

Sometimes emails are not received because forwarding is enabled or unnecessary filters are blocking messages.

Steps:

Open your Roadrunner email and click the gear icon → Settings.
Disable any Forwarding Settings.
Check your filters and remove any unnecessary ones that may prevent emails from reaching your inbox.
For guidance, you can call 1-888-400-6145 for step-by-step help.

Solution 3: Remove Blocked Email Addresses

If you accidentally blocked an email address, messages from that sender will not be delivered.

Steps:

Go to Settings → Junk Mail → Blocked Senders.
Select the blocked email and click Remove.

Solution 4: Free Up Mailbox Space

Insufficient storage can prevent you from sending or receiving emails. Delete unnecessary emails, empty your Trash, and archive older messages to free up space.

Solution 5: Optimize Your Web Browser or App

Browser or app issues can interfere with Roadrunner email:

For web browser:

Open your browser → click the three dots in the top-right corner.
Go to Settings → Privacy and Security → Clear Cache, Cookies, and History.
Restart the browser and log in to Roadrunner again.

Solution 6: Disable Antivirus or Firewall Temporarily

Sometimes antivirus or firewall settings block email access.

Steps for Windows:

Firewall: Control Panel → Windows Firewall → Turn off Windows Firewall.
Antivirus: Settings → Update & Security → Virus & Threat Protection → Disable real-time protection.
Remember to re-enable security software after testing.

Solution 7: Verify Roadrunner Email Server Settings

IMAP Settings:

Incoming Server: imap-server.charter.net, Port: 993, SSL: Yes
Outgoing Server: smtp-server.charter.net, Port: 587, SSL: Yes

POP3 Settings:

Incoming Server: pop-server.charter.net, Port: 995, SSL: Yes
Outgoing Server: smtp-server.charter.net, Port: 465, SSL: Yes
Incorrect server settings are one of the most common reasons for sending and receiving issues. Double-check that the full email address is used as the username and authentication is enabled.

When to Contact Roadrunner Support

If you’ve tried all the solutions above and your Roadrunner email still isn’t working, professional help is just a call away. Reach out to Roadrunner support at 1-888-400-6145 or 1-888-369-2408 (Toll-Free) for assistance. Support experts can help resolve login issues, server problems, or email configuration errors quickly.

Conclusion

Roadrunner email problems—such as being unable to send or receive emails—are often caused by server issues, incorrect settings, or security software interference. By checking server status, verifying settings, clearing space, and adjusting filters, most users can resolve these issues on their own. For persistent problems, calling Roadrunner support at 1-888-400-6145 or 1-888-369-2408 (Toll Free) ensures you get professional guidance and get your email working without delay.